Shipping Information
"Parana Records reserves the right to refuse any sale or
purchase. Items are subject to price changes and availability without notice.
All prices appearing on ParanaRecords.net are in U.S. Dollars. Individual items
are registered with their respected companies. Parana Records is an independent
retailer and is in no way affiliated with any of the companies whose products
we carry."
OUR NEXT DAY SHIPPING GUARANTEE POLICY
- If we receive your order Monday - Friday BEFORE Midnight(PST)
your order will be shipped by the end of the Next Business Day.
- Orders placed on Saturdays and Sundays will be shipped the
next business day.
- When closed for normal holidays, your order ships the following
business day.
Approximate Time In Transit: Please be aware that during holiday
seasons there may be delays by both USPS and UPS.
- USPS Priority Mail is usually 3 - 7 business days in transit.
*Tracking is NOT available.
- UPS Ground is usually 3 - 10 business days in transit. Tracking
is available.
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- Please refer all product and ordering inquiries to our email
address.
- Your questions, comments, and feedback are important to us.
For the fastest response to your questions, please email us.
- Please include your Order # (if applicable) and expect a prompt
reply.
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If you would like to order by phone, please call toll free: 877-692-7999
If you prefer not to use a credit card online please mail your
check or money order to the address below:
Parana Records - 3542 Fruitvale Avenue #335 - Oakland CA 94602-2327
- USA
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Our Guarantee / Return Policy:
We offer a 100 % 30 - Day money back guarantee! Just send your
item(s) back to us, in its original condition, and we will accommodate your
request for a replacement item, store credit, or full refund. Of course, if
the mistake is ours for any reason, we'll pay for return shipment.
- Returns - If you are returning merchandise for a refund, you
are responsible for the cost of returning it to us, we cannot reimburse you
for the original shipping charges. No item can be returned without prior authorization.
- Exchanges - If you are exchanging merchandise, you are responsible
for the cost of returning it to us.
- Please note: "Opened" CDs, Cassettes, and Videos
may not be returned.
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- Most orders reach their destination within 3 - 7 business days.
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International Shipping Rates:
USPS Parcel Post Air
- International Parcel Post Air - (normally 5 - 15 Business days
for delivery... depending on local Customs.) Please confirm cost of shipping
via email prior to charge. Exact rate is determined by weight and destination.
Ship To:
Parana Records
3542 Fruitvale Ave #331
Oakland CA 94602